Privacy Policy

1. Who we are

Fanzonstore is a brand owned and operated by ClickSalesMedia LLC FZ, a company registered in Dubai, United Arab Emirates. ClickSalesMedia LLC FZ runs the online store at fanzonstore.com, selling fan apparel and accessories on a print-on-demand basis. For any privacy question you can reach us at privacy@fanzonstore.com. ClickSalesMedia LLC FZ is the data controller responsible for your personal information.

2. Information we collect

We collect the following categories of information:

• Order & contact details — name, email address, phone number, billing and shipping address. We need these to fulfil and deliver your order.
• Payment information — processed securely by our payment providers (e.g. Stripe, PayPal). We do not store full card numbers on our servers.
• Account information — if you create an account, your login credentials and saved preferences.
• Communications — messages you send us, newsletter sign-ups, and support requests.
• Usage & device data — IP address, browser type, pages viewed, and similar analytics data collected via cookies (see our Cookie Policy).

3. How we use your information

• To process, produce, and ship your orders, and to send order updates.
• To provide customer support and respond to your enquiries.
• To send marketing emails where you have opted in (you can unsubscribe at any time).
• To detect and prevent fraud, and to keep our store secure.
• To measure and improve our website, products, and service.
• To comply with our legal and tax obligations.

4. Legal bases (for EEA/UK visitors)

Where the GDPR or UK GDPR applies, we process your data on the basis of: performance of a contract (to fulfil your order), your consent (for marketing and non-essential cookies), our legitimate interests (to improve and secure the store), and compliance with legal obligations.

5. Sharing with third parties

We are a print-on-demand store, so fulfilment is carried out by trusted partners. We share only the data necessary to deliver your order with:

• Printify and its connected print providers — to produce and ship your items.
• Payment processors — to take payment securely.
• Shipping carriers — to deliver your parcel and provide tracking.
• Analytics, email, and hosting providers — to operate and improve the service.

We never sell your personal information. Some of these partners may process data outside your country; where that happens we rely on appropriate safeguards such as Standard Contractual Clauses.

6. Data retention

We keep order and transaction records for as long as needed to fulfil the order and to meet legal, accounting, and tax requirements. Marketing data is kept until you unsubscribe or ask us to delete it.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your data; to object to or restrict processing; and to withdraw consent. California residents have rights under the CCPA/CPRA, including the right to know and to opt out of any “sale” or “sharing” of personal information (we do not sell your data). To exercise any right, email privacy@fanzonstore.com.

8. Children

Our store is not directed at children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us data, please contact us and we will delete it.

9. Security

We use industry-standard measures (encryption in transit, access controls, and trusted processors) to protect your data. No method of transmission over the internet is 100% secure, but we work hard to safeguard your information.

10. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the latest version, and significant changes will be highlighted on this page.